Refund Policy

OnTimeBazaar accepts eligible returns within 30 days after delivery.

Return eligibility

Items must be unused, in original condition, and returned with original packaging and accessories when applicable. Some items may not be eligible for return for hygiene, safety, digital, personalized, final-sale, or policy reasons.

How to start a return

Contact our support team with your order number and the reason for return. We will review the request and provide the next steps when the item is eligible.

Refunds

After we receive and inspect an eligible return, refunds are sent back to the original payment method. Bank or payment-provider processing times may vary.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us as soon as possible with your order number and clear photos so we can help.